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50 Powerful Ideas You Can Use To Keep Your Customers (Paperback)
Book1459940001
$10.99 $5.50 On Sale!
150 pages, Paperback by Paul R. Timm.
Ultimately, every successful company must attract,
serve and win the loyalty of customers by providing worthwhile products and
delivering excellent service. Getting and maintaining loyal customers affect an
organization's bottom line more than any ad campaign, marketing program or PR
effort.
This book is designed to get all managers and employees
thinking about the little things that can make all the difference and it's a
quick read! You can finish it in less time than it takes to handle one customer
complaint! If you put the information within this book into action, you will be
able to decrease customer complaints considerably. There are suggestions that
will help you: turn angry customers into lifelong clients, listen with more than
your ears, and use negative feedback for positive action, and more.
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